These terms govern your use of the Mission Systems website (missionsystems.ai) and, unless a separate written agreement applies, our products. They are a contract between you and Mission Intelligence Pte Ltd, 48 Lorong 21, #06-02, Singapore 388464, part of Mission Group. By using the website or a product you accept these terms.
Our products are provided to businesses under signed customer agreements and order forms. Where such an agreement exists, it takes precedence over these terms for the products it covers.
Effective date: 9 September 2026.
Product accounts are created for you by us or by your organisation. You are responsible for keeping your credentials confidential and for activity under your account. Tell us promptly at hello@missionsystems.ai if you suspect unauthorised use. Signing in with Google or another identity provider is subject to that provider's own terms in addition to these.
You agree not to:
You and your organisation retain all rights to the data you load into our products. You grant us the licence needed to host, process and display that data in order to provide the services. How we handle personal data is described in ourprivacy policy.
The services, including software, design, text and marks such as Mission Systems and Grapestack, belong to Mission Intelligence Pte Ltd or its licensors. These terms do not grant you any rights in them beyond the right to use the services as intended.
The services interoperate with third-party platforms such as Google, WhatsApp and payment or hosting providers. We are not responsible for third-party services, and your use of them is governed by their own terms and privacy policies.
The website and any product provided without a signed customer agreement are provided as is, without warranties of any kind, whether express or implied, including fitness for a particular purpose. To the fullest extent permitted by law, Mission Intelligence Pte Ltd is not liable for indirect, incidental, special or consequential losses, or for loss of profits, revenue or data, arising from use of the services; and our total liability for claims relating to the services is limited to the amounts you paid us for them in the twelve months before the claim arose, or one hundred Singapore dollars if you paid nothing. Nothing in these terms excludes liability that cannot be excluded by law.
We may suspend or end access to the services if these terms are breached, if required by law, or if continued provision would create security or legal risk. You may stop using the website at any time; product subscriptions end according to the applicable customer agreement.
These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over disputes arising from them, subject to any mandatory consumer protections that apply where you live.
We may update these terms from time to time. Material changes are announced on this page with a new effective date. Continued use of the services after a change takes effect means the updated terms apply.