Ship it into a real Friday night.
A handful of us run the software for a 300-person group. You will own whole surfaces, and your work will be in service within the week — in kitchens and cellars today, and increasingly in hangars and depots.
The problems are real, and mostly unsolved.
If any of these sound like your idea of a good year, write to us.
Reconciling software with the physical world
The source of truth is a person pouring liquid into a glass, or a case that arrived short and nobody logged. The inventory, the till and the rack disagree constantly, and something has to decide what is true. There is no clean answer in the literature. We ship one, and when it is wrong it is wrong in public.
Optimisation under constraints that actually bind
A roster solves against demand, skills, certification currency, fatigue rules and fairness at once, across sites and jurisdictions with different law. Then someone calls in sick at 06:00 and it re-solves. Fast enough to feel instant, correct enough to be legally defensible.
Autonomy as an architectural problem
Every capability runs at a level the customer sets, from suggesting to fully unattended, and they can move it back whenever they want. Policy, permissioning, auditability and rollback are the architecture rather than a feature bolted to the side of it.
Agents over a real tool network
Launchpad gives agents access to whatever a customer has adopted, in whatever configuration they run it. Tool selection, graceful failure and the blast radius of a wrong action are the genuinely interesting problems here, and they are unsolved.
How we work.
Operators in the room
We build beside the people who run the venues. Every feature is held against a real shift before it ships, and most of us still work one.
Whole surfaces, not tickets
You will own a product area end to end, decide how it works, and watch it run in service the same week. Nobody here is handed a groomed backlog.
Creative in everything
The model behind a roster, the message to a supplier, the interface itself. Each is a chance to do something with care. We choose care, every time.