LaunchpadThe agent layer over one operational modelAutonomyYou set the level, capability by capabilityDeploymentOn-premise, sovereign cloud or oursAnalyticsReports over the model, or just ask
For teamsWorkforceRostering, HR, hiring and payroll on one record per person.MarketingAudiences, campaigns and brand assets for the marketing team.OperationsStandards, checklists, incidents and maintenance for the operations team.FinanceCost, margin and close for the finance team, built from the operational record.
For operating functionsProcurementOrders, receiving and landed cost, to the cent.RecipesCosted recipes and menus, the same in every kitchen.LoyaltyCRM and multi-brand loyalty across every outlet.MessagingWhatsApp-first guest communications, one inbox for the group.FleetDelivery operations for teams that run their own drivers.EventsEvents, bookings and ticketing on the same record as the venue.
SpecialisedGrapestackWine inventory, lists and allocations, tracked to the glass.OpenAirThe aviation platform: crew, compliance and disruption as aviation-specific modules.OpenRailThe rail platform: crews, rolling stock and timetables as rail-specific modules.Built to orderA specialised application for your trade, on the platform.
Hospitality & F&BRestaurants, bars, kitchens & clubsHotels & resortsRooms, F&B and back-of-houseAviationCrew, compliance & turnaroundTransport & logisticsFleets, depots & distribution
Deployments
CompanyWe began as operatorsCareersShip it into a real Friday nightEventsEvenings, tastings & talks
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Sommelier behind the bar talking with a guest over a large bottle of wine

One inbox for the group.

WhatsApp-first guest communications. Every conversation lands against the guest and the booking it belongs to, whichever brand it came through.

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Guest conversations, on the guest’s record.

A message is worth more when the system knows who sent it and what they booked.

One inbox, every brand

Conversations from every venue and brand in one place, each attached to the guest record loyalty and bookings already share.

Replies drafted from the booking

Confirmations, reminders and answers prepared from the reservation itself, sent at the level of autonomy you set.

Escalation to a person

The conversations that need judgement are routed to someone on the floor, with the history attached.

What it writes to the model, and what Launchpad does with it.

A conversation is written against the same guest that loyalty recognises and the same booking the events team planned.

Reads & writes
guests, conversations, bookings, campaigns
Launchpad
Drafts replies from the booking record. Confirms and reminds. Escalates the conversations that need a person.
Autonomy
Set per capability, from off to unattended, and movable back
Works with
Loyalty, Events, Marketing

Talk to us about messaging on the platform.

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