The standard, held in every unit.
Standards, checklists, incidents and maintenance for the operations team, on the same sites and assets the rest of the platform runs.
The operations team’s place on the platform.
Sites, assets and incidents already live on the model. This is where the team works with them.
Standards and checklists per site
The brand standard written once and audited unit by unit, with the gaps visible between visits rather than only during them.
Incidents triaged as they land
A report classified, severity-scored and routed on arrival, with related incidents across sites surfaced beside it.
Maintenance before the fault
Assets, service intervals and contractors on one schedule, so a piece of equipment is attended to before it stops a service.
What it writes to the model, and what Launchpad does with it.
An incident is written against the site, the shift and the asset it involves, so the roster, the kitchen and finance see it without a second report.
- Reads & writes
- sites, standards, incidents, assets, tasks
- Launchpad
- Triages incidents as they land. Audits a unit against its standard. Schedules maintenance before it becomes a fault.
- Autonomy
- Set per capability, from off to unattended, and movable back
- Works with
- Workforce, Fleet, Finance