Running in Mission Hospitality first.
Our sister company, Mission Hospitality, owns and operates seven businesses in Singapore. They are where the platform is built, run and proven before it is deployed anywhere else, and where our engineers learned what a Friday night does to a system.
Seven operations, one platform.
Restaurants, bars, a café and a wine importer. Different shapes of operation, the same operational model underneath.
The estate
Listed as Mission Hospitality lists them. Each one exercises a different part of the platform.
A deep list by the glass, member allocations and a floor that moves fast. Grapestack was designed here with Roberto Durán, Master Sommelier.
LiveA tasting-menu kitchen where the spec has to hold every night and the brigade is small enough that one gap is felt.
LiveHigh-value stock in small quantities. A count that is wrong by one is wrong by a lot.
LiveShort tickets, high turnover and a roster that changes with the street outside.
LiveVolume and consistency. The menu is costed to the ingredient and has to taste the same on a Tuesday as on a Saturday.
LiveQueues from opening, low ticket, high count. The strongest case for software that stays out of the way.
LiveBonded stock, back-to-back orders and deliveries the group runs with its own drivers.
Live
How a deployment runs.
The same way it ran in Mission Hospitality’s venues: on site, one workflow at a time, live before it is called finished.
Learn the operation
Our engineers spend the first weeks on site: on the pass, at the dock, in the roster meeting. They map how the work actually runs before anything is automated.
One site, one workflow
The deployment starts where the pain is sharpest, at a single site, alongside the process you run today. The two run side by side until the numbers agree.
Prove it in production
It is live when it holds through a real week: the Friday night, the short delivery, the sick call. Most first workflows get there in weeks.
Extend, and raise the dial
The next site, then the next application. Autonomy moves up one capability at a time as the record builds, and can be moved back.
The platform is held to a real shift before it ships.
Every capability is used by people who did not ask for it and will not tolerate it if it slows them down. A roster that is wrong is wrong for someone we know. A count that drifts is a sommelier we work beside. That is a harsher review than any procurement process.
It is also why the operational model looks the way it does. It was shaped by how a cellar actually moves, how a roster actually breaks and how an order actually gets chased, in businesses whose margins depend on getting those right.
See it running.
Come and watch it work in one of our venues, then tell us how your group runs.
Request a visit